The Danish Refugee Council (DRC), a leading humanitarian NGO, is seeking a qualified Gender-Based Violence (GBV) Case Manager for its operations in Catatumbo, Zulia, Venezuela. This role is crucial for implementing the GBV response and care component within DRC Venezuela's humanitarian interventions, focusing on direct individualized support for survivors and at-risk individuals.
The successful candidate will work under the direct supervision of the Protection Management, ensuring adherence to guiding principles such as survivor-centered approach, confidentiality, safety, respect, and non-discrimination. The position involves integrating an Age, Gender, and Diversity (AGD) approach, ensuring proper mapping, articulation, and referral to specialized services and local institutional actors.
Quick Facts
| Opportunity | Job |
|---|---|
| Institution | Danish Refugee Council |
| Department | Protection |
| Location | Catatumbo, Venezuela (Bolivarian Republic of) |
| Region | Latin America |
| Open to | Not specified |
| Funding | Not specified |
| Stipend / Salary | Banda H salary, HCM insurance covered |
| Duration | Subject to budget availability |
| Application deadline | 08 November 2026 |
About the Position
The GBV Case Manager will be responsible for implementing the full cycle of the GBV Case Management model, including assessment, care plan development, follow-up, and closure, while providing Psychological First Aid with strict confidentiality and informed consent. Key responsibilities also include developing individualized safety plans, managing safe and timely referrals to specialized services (medical, legal, mental health, psychosocial support, and/or accommodation), maintaining an updated local mapping of actors and care routes, and facilitating community awareness sessions on GBV prevention and human rights. The role requires timely, secure, and confidential case information registration and ensuring the transversal application of AGD Policy, Accountability to Affected Populations (AAP), Do No Harm, and Prevention of Sexual Exploitation and Abuse (PSEA) standards.
Eligibility
- Undergraduate degree in Social Sciences, Health, or Humanities (Psychology, Social Work, Sociology, Counseling, or related fields)
- Minimum two (2) years of relevant practical experience in direct care for GBV survivors, GBV case management, or implementation of gender protection/psychosocial support programs
- Demonstrable experience working with vulnerable communities, mobile/migrant populations, rural communities, indigenous people, or LGBTIQ+ individuals
- Minimum one (1) year of experience in humanitarian or international cooperation contexts (desirable in the Venezuelan context)
- Proficiency in the GBV Case Management model and IASC Guidelines for Integrating GBV Interventions in Humanitarian Action
- Knowledge of Venezuelan national legal framework (Organic Law on the Right of Women to a Life Free of Violence, LOPNNA, among others) and institutional/community care services
- Proficiency in survivor-centered approach, rights-based approach, intersectionality, and diversity (AGD)
- Knowledge of the specific socio-humanitarian context of the base (Apure/Guasdualito, Zulia/Maracaibo, Zulia/South of the Lake, or Sucre/Carúpano)
- Intermediate proficiency in office tools (MS Word, Excel, PowerPoint) and data collection platforms (KoBoToolbox)
- High relational skills, assertive communication, active listening, empathy, and confidentiality
- Conflict resolution and decision-making abilities in complex situations
- Ability to work in multidisciplinary teams and adaptability to field work in hard-to-reach areas
- Spanish (mandatory)
- Written comprehension of English (an advantage)
Benefits
- Opportunity to belong to one of the best NGOs worldwide
- Access to over 1,000 free online trainings and certificates
- HCM insurance fully covered by the organization
Documents Required
- Cover letter (max 1 page)
- Updated CV (max 2 pages, no supporting documents)
How to Apply
- Upload a cover letter (max 1 page) and an updated CV (max 2 pages, without supporting documents) in Spanish
- Submit applications through the DRC employment platform
- Note: Applications sent by email will not be considered
Source: ReliefWeb Jobs.
Details can change – always confirm eligibility and deadline on the official listing before applying.
Featured image: Photo by Franklin Peña Gutierrez on Pexels
